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Behavioral economics, consumer insight research, and mystery shopping could be used in the design and delivery of public programs

By Hicbd
Thu Oct 18 2018 7:02 pm

"But if you have a more intelligent, nuanced account of how people make decisions, you can design policy that is more effective, less costly, and makes life easier for most citizens."

URL:
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4265800/
https://nudge4.ideas42.org/wp-content/themes/nudge4/resources/downloads/NudgesNormsNewSolutions.pdf?
https://www.acf.hhs.gov/opre/resource/behavioral-economics-and-social-policy-designing-innovative-solutions-for-programs-supported-by-the-administration-for
https://www.dol.gov/asp/evaluation/completed-studies/Customer-Experience-Summary-Report.pdf

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Categories:
Government Public Policy Local Government Services Nonprofit Funding Public Program Evaluation Public Administration / Government / Political Science Research Nonprofit Management Public Policy Clearinghouses Social Change Sector

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