Startup health insurers (insurtechs) / tech might not be able to succeed easily
By Hicbd
Sat Sep 23 2023 9:50 am
"Are your contracted rates competitive?” he said in an interview. “In Medicare Advantage or individual or small group, are you appropriately and accurately measuring risk adjustment codes? Can you manage brokers well? How do you actually leverage the provider channel to drive enrollment? Can you stay regulatorily compliant?” And while insurtechs have put technology at the forefront of their businesses, they don’t have a good handle on operations like customer service and sales, said James Jun, director of sales and marketing at Reversus Insurance Solutions, an organization of insurance agents that sell Medicare products."
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